en_US
Click any of the bulleted links below to learn more.
3
Get personalized support from Exacq
  1. Use EasySupport in your exacqVision client to quickly create a support request
  2. Submit an online support request
  3. Contact Exacq Technical Support via telephone
    North American Technical Support
    Phone:
    +1.317.845.5710 (option 2) (English)
    Hours:
    8:00 am - 8:00 pm ET (GMT -5:00) Monday - Friday
    APAC Technical Support
    JCI Security Products APAC Technical Services
    American Dynamics-Software House-Kantech-DSC-SurGard-Visonic
    Toll-Free:
    +800 CALLTYCO (+800-2255-8926)
    Direct:
    China Local Direct:
    India Local Direct:
    Australia Local Direct:
    Oceania and New Zealand Local Direct:
    Video Technical Support:
    Access Technical Support:
    Intrusion Technical Support:
    Technical Training Inquiries:
    All License Inquiries:
    China Local Hours:
    9:00 am - 6:00 pm Monday - Friday
    India Local Hours:
    9:00 am - 7:00 pm Monday - Friday
    Australia Local Hours:
    8:00 am - 6:00 pm Monday - Friday
    EMEA Technical Support
    Toll Free:
    +800.CALLTYCO (+800.2255.8926)
    Direct:
    Local Direct Dial Numbers:

    Spain:
    France:
    Germany:
    Belgium:
    Denmark:
    Ireland:
    Nordic:
    Greece:
    South Africa:
    Russia:
    Turkey:
    Bahrain:
    Saudi Arabia:
    Kuwait:
    Lebanon:
    Lebanon:
    01-426-801 new dial tone and then dial 8552343677
    Video Technical Support:
    Access Technical Support:
    Intrusion Technical Support:
    Technical Training Inquiries:
    All License Inquiries:
    Hours:
    8:00 am - 6:00 pm ET (CET) Monday - Friday
    LATAM Technical Support
    Hours:
    8:00 am - 8:00 pm (EST)
    Toll Free:
    Toll Free:
    Video Technical Support:
    Access Technical Support:
    Technical Training Inquiries:
    Local Direct Dial Numbers:

    Argentina - Buenos Aires:
    Brazil - Sao Paulo:
    Chile - Santiago:
    Colombia - Bogota:
    Colombia - Cali:
    Colombia - Medellin:
    Costa Rica - National VOIP:
    Dominican Rep. - Santo Domingo:
    El Salvador - San Salvador:
    Guatemala - Guatemala City:
    Mexico - Mexico City:
    Panama - Panama City:
    Peru - Lima:
    Venezuela - Caracas:
  4. View the Exacq holiday schedule