Performing a bookmark search

To perform a bookmark search, complete the following steps:
  1. Choose one of the following options:
    • For a system with an Enterprise license, click Cases.
    • For a system with a Professional license, click Bookmarks.
  2. From the navigation tree, select the bookmarks that you want to search.
  3. In the Search Range area, select a date and time to start and end the search.
  4. Click Search.