Changing the priority level of a user
- In the Users window, select the user from the User Accounts list.
- On the Details tab in the Password field, enter the user’s password and confirm the password by entering it again in the Password Confirm field.
- Select a new permission level from the User Role list. For information on the permission levels, see User Role list in the Users window.
- Optional: In the Custom User Privileges pane, select the privilege you want the user role to access.
- Optional: In the Custom User Privileges pane, customize the permissions for the role. For more information, see Customizing a user’s permissions for the Live and Search windows.
Note: To edit the Custom User Permissions list, you must clear the View Admin, User Admin, and Case Admin check boxes in the pane.
- Click Apply.
